Articles

 Can I upgrade my account at any time and how does it work?

Yes, you may upgrade at any time by creating a new support ticket letting us know exactly which...

 How do I cancel my service?

We are sorry to hear that you wish to cancel our services. If there anything we can do to help...

 How do I collect downtime refunds?

To collect a downtime refund please open a ticket to our billing department outlining the service...

 I did not receive my welcome email, but my service is listed as active

Sometimes, due to the high volume of mail we will send you in a short period of time some spam...

 IP Justification Form

H4Y Technologies LLC IP Address Justification Form v1.1 • Overview The completion of this form...

 My website was suspended - how long does it take to reactivate?

If your website has been suspended due to non payment of an invoice, once your invoice has been...

 What payment methods do you accept?

We accept a wide variety of payment options. For credit card payments we accept Visa, Master...

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